Reference

dunia4d Privacy Policy for Your Account Data

Our Privacy Policy explains what we collect when you open an account, sign in from a mobile device, or connect DANA, OVO, GoPay and QRIS.

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How Our Privacy Policy Applies Locally

dunia4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers details you provide during account creation, including your contact details and the phone verification step before account access. It also covers sign-in records, device signals, wallet activity and support messages connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

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We use this material to identify your account, check payment status, protect the sign-in route and answer a data request. Where local law permits, we may use service records to meet a lawful request or prevent misuse. We do not ask you to send a full
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wallet password in a support message. If a payment receipt is needed, share only the reference details requested through the account help path. This policy applies to access from Indonesia and explains how to ask about collection, correction, deletion or retention.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST ROUTES

Get Privacy Help Beside Your Account

A clear contact route helps when you need to ask about your Privacy Policy rights or a record linked to your account. Start from the account help path near the cashier area and describe the request in plain English. We may ask for your account identifier, phone verification detail or payment reference so we can locate the correct record without asking for a wallet password.

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Account data request

Use the account help path to ask what personal data is linked to your profile. Include your account identifier so we can separate your request from another account with a similar name.

Wallet record question

For a DANA, OVO, GoPay or QRIS record, provide the relevant payment reference and date. We use those details to check status while limiting the personal data included in your message.

Access concern

If a phone verification step or device sign-in prevents your request, tell us the device path you used, such as mobile browser or desktop browser, without sending your password.

HANDLING DETAILS

What We Do With Your Privacy Requests

We keep the Privacy Policy practical by connecting each data process to a real account action: phone verification, wallet status, device sign-in or a support request.

Account data

We use account details to identify your profile and complete the phone verification step before access. This helps us direct a Privacy Policy request to the right account record.

Device signals

A mobile browser or desktop browser may create sign-in and device records. We use these signals to detect unusual access and connect your request to the correct login event.

Cookies

Cookies can support sign-in continuity, page settings and account-path checks. You can manage browser cookie controls, though changing them may affect how a verified session is recognised.

Wallet matching

Payment references help us match DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity to your account without requesting your wallet password.

Retention

We keep records only as long as needed for the stated account, payment, security or legal purpose. A deletion request may be limited where a record must remain available.

Change requests

To request correction or deletion, contact us through the account help path and describe the exact record. We may verify your phone or account details before making a change.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the account, wallet, device and contact questions you may have before opening an account. We keep the wording tied to the actual steps used on dunia4d, including phone verification, payment references and browser access.

The dunia4d Privacy Policy covers account details, phone verification, sign-in and device records, cookies, payment references, wallet status and messages sent through the account help path.

Phone verification helps us confirm that you control the account before access or a data request is handled. It also reduces the chance of another person receiving account-related details.

Yes. The Privacy Policy covers references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity when those records are linked to your account.

Use the account help path and ask for an account data copy. Include your account identifier and complete any requested verification so we can locate and release the correct records.

You can request correction or deletion through account help. We will check account control first, and some records may remain when retention is required for payment, security or legal reasons.

The Privacy Policy includes records from mobile browser and desktop browser sign-ins. Device signals help connect access events to your account and identify unusual activity without needing your password.

The policy is available for Indonesia account questions, while account eligibility and certain data actions depend on local law. Contact us through account help if you need a local clarification.

dunia4d Privacy Policy for Your Account Data

Get Privacy Help Beside Your Account

Account data request

Wallet record question

Access concern

What We Do With Your Privacy Requests

Account data

Device signals

Cookies

Wallet matching

Retention

Change requests

Privacy Policy Answers for Indonesia

01 What does the dunia4d Privacy Policy cover?

02 Why does dunia4d ask for phone verification?

03 Does the Privacy Policy cover DANA and QRIS records?

04 How can I request a copy of my dunia4d data?

05 Can I ask dunia4d to correct or delete data?

06 How does the Privacy Policy handle mobile devices?

07 Does access to this Privacy Policy depend on local law?

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